CCAM Industry Excellence Awards (Malaysia)

The CCAM Industry Excellence Awards (Malaysia) celebrates excellence in Customer Contact, recognizing individuals and organizations that demonstrate innovation, leadership, and meaningful impact. It serves as a platform to honor those who set new benchmarks in their respective domains and inspire others to push the boundaries of what’s possible.

Entries for this year’s edition are open until April 25, 2025. Participants are encouraged to submit their work before this date to ensure eligibility for jury review. Late entries may not be accepted, so it’s best to prepare your submission in advance.

The award welcomes participation from Asia Pacific, ensuring a diverse and inclusive representation of talent from across geographies. Whether you’re a local innovator or part of an international organization, your contributions are valued and encouraged.

For complete information about the award—including eligibility, categories, criteria, and submission guidelines—visit . There you’ll find everything you need to prepare your entry, explore past winners, and stay updated on upcoming announcements.