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Nov 01
SQM FCR Best Practice Awards
Our Contact Center Awards Program acknowledges organizations that have demonstrated best practices that have improved or helped maintain high FCR.
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Frequently Asked Questions
All submissions must reach us by December 31, 2025 to be eligible for review by the jury.
SQM FCR Best Practice Awards celebrates excellence in Customer Contact. It recognizes individuals and organizations who have demonstrated outstanding contributions and innovation.
The SQM FCR Best Practice Awards is open to participants from North America, ensuring a broad representation of excellence.
Full information about SQM FCR Best Practice Awards is available at sqmgroup.com, including instructions for applicants and past winners.
