Submissions are open!
You’ve got 37 days — don’t miss the deadline.
Ends
Dec 31
SQM FCR Best Practice Awards
Our Contact Center Awards Program acknowledges organizations that have demonstrated best practices that have improved or helped maintain high FCR.
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Frequently Asked Questions
All submissions must reach us by December 31, 2025 to be eligible for review by the jury.
The award mainly focuses on Customer Contact, acknowledging those who set benchmarks of excellence and leadership.
Participants from North America are encouraged to apply and showcase their achievements.
Full information about SQM FCR Best Practice Awards is available at sqmgroup.com, including instructions for applicants and past winners.
